Shenzhen POWTRAN Technology Co., Ltd. (DaLian POWTRAN Technology Co., Ltd.)'s Customer Privacy Policy covers the collection, use, and disclosure of personal information that may be collected by our company anytime you interact with our company, such as when you visit our website, when you purchase our products and services, or when you call our sales or support associates. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at our company, and we go to great lengths to protect it.

1. Why we collect personal information

We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest product announcements, special offers, customer supports and events that you might like to hear about.

2. What information we collect and how we may use it

There are a number of situations in which your personal information may help us give you better products and better services. For example:

We may ask for your personal information when you're discussing a service issue on the phone with an associate, or purchasing a product.
When you interact with our company, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your information about the products of our company you own, such as their model numbers and date of purchase; and information relating to a support or service issue.

We also collect information for market research purposes — such as your occupation and where you use your computer — to gain a better understanding of our customers and thus provide more valuable service.

We collect information regarding customer activities on our websites, the emails and our chatting records. This helps us to determine how best to provide seful information to customers and to understand which parts of our websites and products are of most interest to them.

We may use personal information to provide products that you have requested as well as for auditing, research, and analysis to improve our products.

3. Publicly displayed information is public

If you use a bulletin board or blog on the website you should be aware that any information you share may be visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums. For example, if you choose to make information, which was previously non-public, available by enabling certain user features, we will collect that information from your interaction and the information will become publicly available.

4. When we disclose your information

We take your privacy very seriously. We do not sell or rent your contact information to other marketers or any third parties.

5. Children's privacy

We don't collect information from children under age 13 without verifiable parental permission. We respects the privacy of children, and does not seek children's participation in any services or any products of our company and our website. We strongly recommend that parents supervise their children's use of the Internet. We also encourage parents to instruct their children not to give out personal information in e-mail messages or forums.

6. Usage tracking

Some information about you is automatically collected via server logs. This information can include your IP address, browser type, domain names, access times and referring URLs. We use this information to administer our Web site, help diagnose problems with our server, and to help identify you as a unique visitor to our site and to gather broad information about your site usage. However, in tracking these usage patterns, we do not match this information with a specific user's personally identifiable information.

7. Cookies and Web Beacons

Where necessary, our website uses cookies to store information about a visitor's preferences and history in order to better serve the visitor and/or present the visitor with customized content.

Advertising partners and other third parties may also use cookies, scripts and/or web beacons to track visitors to our site in order to display advertisements and other useful information. Such tracking is done directly by the third parties through their own servers and is subject to their own privacy policies.

8. Controlling Your Privacy on our website

Note that you can change your browser settings to disable cookies if you have privacy concerns. Disabling cookies for all sites is not recommended as it may interfere with your use of some sites. The best option is to disable or enable cookies on a per-site basis. Consult your browser documentation for instructions on how to block cookies and other tracking mechanisms.

We may update our privacy policy. When we change the policy, the updated privacy policy will be posted on our website here.

Last Revised: April 2009